Refund Policy
At Mhadvan Financial, we strive to provide the best services and customer experience. We understand that sometimes, you may need to request a refund. Our refund policy outlines the conditions under which refunds will be granted.
Eligibility for Refunds
Course Refunds
- Within 14 Days: If you are not satisfied with a course you purchased, you may request a full refund within 14 days of the purchase date.
- Course Completion: Refunds will not be granted if you have completed more than 25% of the course content.
Investment Products Refunds
- Initial Investment Period: Refund requests for investment products must be made within 7 days of the initial investment.
- Non-Eligibility: Investments that have already generated returns or where the market has fluctuated significantly may not be eligible for a refund.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Support: Email our support team at [email protected] with your order details and the reason for your refund request.
- Evaluation: Our team will review your request and determine eligibility based on our refund policy criteria.
- Processing: If approved, the refund will be processed to the original payment method within 7-10 business days.
Conditions
- Documentation: You may be required to provide additional documentation to support your refund request.
- Service Fees: Certain services may be subject to a non-refundable service fee, which will be deducted from the refund amount.
- Promotional Discounts: Refunds for purchases made with promotional discounts will be adjusted to reflect the discount applied at the time of purchase.
Exceptions
No Refunds: Refunds will not be issued for:
- Services that have been fully delivered or completed.
- Digital products that have been downloaded or accessed.
- Subscriptions that have been active beyond the refund eligibility period.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at [email protected] or call our customer service line at +1-800-123-4567.
We value your business and aim to ensure your satisfaction with our services. Thank you for choosing Mhadvan Financial.